Support
WatchStudy helps you review flashcards on Apple Watch and iPhone, with optional AI-assisted deck creation and Pro subscription support.
Last updated: April 17, 2026
Common support topics
Including your device model, OS version, app version, and a short description of the issue will speed up support.
Privacy
If your question is about data handling, permissions, or deletion, review the full privacy policy linked below.
Open WatchStudy on both devices, confirm they are signed into the same Apple ID for iCloud, and retry the sync flow. If the issue continues, include whether the deck was created locally or through an import flow.
AI features depend on the network path used at the time of the request. Include the deck source, whether the request was generation or cleanup, and any error message you saw.
Try restore purchases while signed into the same Apple ID used for the subscription. If the Pro state does not return, send a screenshot of the purchase screen and app version.
The free plan includes a limited number of unlocked decks and cards per deck. If you think the limit is being applied incorrectly, include the deck count and a screenshot of the limit state.
WatchStudy relies on iPhone and Apple Watch staying connected through your Apple environment for sync.
If sync looks stale, reopen the app on both devices first before reporting the issue.
AI deck generation and import cleanup are optional features.
If an AI request fails, send the exact flow you used and whether the request involved pasted text, imported notes, or an existing deck.
WatchStudy Pro subscriptions are handled through the App Store.
Include screenshots for purchase, restore, or entitlement issues so support can distinguish billing from app-state problems.